Regent Insurance is part of the Imperial Group, a diversified multinational mobility group with activities that
span motor vehicles and related operations across all modes of transport for people and freight. Regent
Insurance specialises in short-term insurance and life assurance products and operates in South Africa,
Botswana and Lesotho.
With the decision to merge Regent Life and Regent Short-term, the need was identified for initially supporting
staff through the merger process, then defining and entrenching the required culture as well as developing an
aligned and competent leadership body.
Nature of the engagement:
During the physical merger process, Grow Consulting facilitated Change Resilience sessions with all staff
members and Change Leadership sessions with all Regent leaders, enabling them to lead themselves and
others through the change process more effectively. We further assisted with post-merger integration by
facilitating a large-scale organisational alignment intervention with all 650 staff members, followed up with customised divisional alignment sessions with each division to develop divisional strategies in support of the
overall company strategy and behaviouralise the defined culture. Working within the context of Regent’s
strategic intent, leadership competency profiles were developed and a gap analysis was conducted for the
different leadership tiers. Grow Consulting then developed and facilitated customised development journeys
across Exco, Senior and Middle Management as well as Supervisory Management levels.
The merger of Regent Life and Regent Insurance in June 2008 was a significant change management
challenge, involving reorganisation of close to 1 000 people across multiple locations throughout South Africa
and dealing with significant redundancies. Grow Consulting played a tremendously important role in the
success of the project, providing support to staff and managers, timely ongoing feedback to the executive leadership, and crucial post-merger leadership and organisational interventions that helped to cement
the progress of the new entity.
(Jurie Strydom – Joint Managing Director)